Dec 9
2014
How soon can I have results?
Every year it seems the Christmas season arrives earlier than the year before. Marketing and retail displays seem to be up sooner each year and I swear Christmas carols have been playing in department stores since about July. This retail marketing strategy, coupled with our constant connection to our smart phones means our ability to […]
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Jul 21
2014
Breakups, telcos and surveys. The importance of welcoming feedback
I recently changed telecommunications companies after having been with my provider for more than 15 years. I received a call from a company on behalf of said telco with an invitation to answer some questions about why I left them after such loyalty and longevity. This pleased me, as I felt I had broken off […]
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